Shipping Policy
Nematoz operates as a wholesale e-commerce business. Products distributed through our operations are fulfilled via Amazon using its Fulfillment by Amazon (FBA) network.
Order Fulfillment
All orders placed on Amazon are processed, packed, and shipped directly by Amazon. This ensures reliable delivery, tracking, and customer support.
Shipping Times
Shipping times may vary depending on the product, location, and Amazon’s logistics operations. Estimated delivery times are displayed at the time of purchase on Amazon.
Shipping Costs
Shipping fees are determined by Amazon and may vary based on order value, delivery speed, and customer location.
Returns & Refunds
Returns, refunds, and exchanges are handled in accordance with Amazon’s return and refund policies.
Wholesale Inquiries
For wholesale or bulk purchase inquiries, please contact us directly at:
contact@nematoz.com
Contact
If you have any questions regarding shipping, feel free to reach out to us.
Last Updated
2026